Welcome to the UoN ICT Network and Communication Services Wiki

This site provides information about the University of Nairobi Communication and Network Services.

Email Migration - How to login to Google Suite

    • If you have an existing gmail account, click on “Add New Account”
  1. Enter your username as username@uonbi.ac.ke
  2. Enter initial password as: Surname+payrollnumber e.g. Kipruto+202020, with the first letter of your Surname in capital
    • If your surname does not work, try your Middlename
  3. After Login, you will be requested to change your password to a preferred password. Google policy on password will be enforced at this stage and must meet the strength requirements
  4. Click on “Accept” to continue with log in
  5. Provide a recovery phone number and recovery email.
    • This will help you reset your password in case you forget.
    • The phone number will also help set-up 2 -step authentication which adds an extra layer of security for your email account.
  6. All your current mails will be migrated to the new platform
  7. NOTE: After login, check the different folders/labels under the inbox, including the “Spam” folder.

Captive Portal

A captive portal is a web page (log-in page) which is displayed to newly connected users before they are granted broader access network resources.

Click here for more info

Requirements For Accessing UoN WI-FI Network

  1. A network access account.
  2. A personal device with a wireless connectivity compatible with the 802.11a/b/g wireless network standards.
  3. The following operating systems are supported: Windows XP, Vista, 7 and Ubuntu Linux, Apple IOS.

Network Access Account (STAFF)

Network Access Account (STUDENTS)

How to configure your laptop

How to configure your Tablet/Smartphone

Active Directory

Active Directory Staff >> Active_directory_staff
Active Directory Students >> Active_directory_students

VPN Access to UoN library e-resources

You can access restricted journals (only accessible within UoN network) using the UoN VPN link while outside the UoN network. Links to the journals are found on the UoN library website: UoN Library

VPN link:VPN Link

However, you need to create a Network Access Account. Click here and follow the instructions to create one.

Also, read general instructions on this page: Create Network Access account.


Dealing with spoof email

Network Storage Space for File Storage and Sharing

The University of Nairobi ICT Center provides network file storage for the convenience and productivity of UoN staff.
How to access the network storage and share files » click here and follow the instructions


To install Kaspersky Endpoint Security on your machine, click here and follow the instructions.
Frequently Asked Questions

ICT Support Services


Terms and conditions of use (ICT Policy)

uon_ict_networks_and_communication.txt · Last modified: 2018/04/09 09:54 by Joram
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